Your privacy, protected from the first tap.
You shouldn’t need to be an expert to feel safe online. Here is, in plain words, how Crew VPN looks after you and your data.
What happens when you connect
Three simple steps, every time you tap Connect.
-
Your device
You tap Connect. Your phone or computer locks everything up before it leaves.
-
A private, encrypted connection
Your connection is encrypted all the way from your device to our VPN server. Anyone in between sees only scrambled data.
-
The internet
Websites and apps see our server’s address, not yours.
How we keep you safe
Protection is built in. There is nothing for you to set up.
-
Encrypted from start to finish
Everything between your device and our VPN server is encrypted, so people on the same Wi‑Fi or network can’t read it. Our apps and this website also talk to our servers over a secure connection.
-
Your secret key stays with you
Each device creates its own secret key, right on the device, and it never leaves it. We only ever receive the matching public half, so our servers never see your secret key.
-
We never store your password
We keep only a scrambled fingerprint of it. It lets us check your password when you sign in, but it can’t be turned back into the password itself.
-
We don’t watch what you do
We don’t collect what you send or receive, the websites you visit or the apps you use. Lookups of website names are not logged by default.
-
Lost a device? Cut it off
A lost or stolen device can be removed from your account, and its VPN access stops within seconds.
-
Guessing gets nowhere
Repeated wrong passwords are slowed down, which makes it much harder for anyone to break into your account by guessing.
-
Payments stay with Google and Apple
Plans are paid through Google Play or the App Store. We never see your card or bank details.
-
Extra locks on our side too
Our own team tools need a password and an extra PIN, are open only to a few trusted people on our team, and every action there is recorded.
What we never do
Your privacy is the whole point of a VPN. So there are things we simply don’t do.
- Sell your personal data
- See your card or bank details
- Collect what you send or receive, the websites you visit or the apps you use
- Collect your precise location, contacts, photos or files
- Use analytics or tracking tools of our own, in the apps or on this website
The free version shows a short ad from Google before each free session; paid plans have no ads. Every detail is in our Privacy Policy.
You’re in control
Your account, your devices, your choice.
-
Remove a device
Open Settings in the app and choose “Remove this device”. Lost the device? Email us and we’ll remove it from your account; it loses VPN access within seconds.
support@crew-vpn.com -
Reset your password
Forgot it, or want a fresh one? We email you a one-time code so only you can set a new password.
-
Delete your account
Any time, in the app (Settings → Delete account) or on the web without installing anything. Your devices lose VPN access within seconds.
Delete my account
Found a security issue?
We take every report seriously. Email us a description and the steps to reproduce it, and we’ll reply by email. Please don’t include other people’s personal data.
No system can promise to be perfectly secure. If we ever learn of a breach that affects your data, we will tell you, as the law requires.